We offer several avenues of technical support to help you use MySoccerLeague.com effectively.  Start with the Help System, then Frequently Asked Questions.  If you still do not have the answer to your question, please contact your league administrator.

You can access User Help from any page in the system.  It is organized by topic and is indexed.

Accessed by clicking on the question mark in the little green box on most pages, you will find help in using the page you are viewing.

Your league administrator can provide you with support with issues having to do with proper roles, incorrect user info, league specific questions about registration, schedules, refereeing, etc. Click here to find the name of your administrator. Select your league, press GO, and then scroll down to find the contact information for your league administrator under League Officers.

•  Question 7: How do I view my division schedule?
    Answer: Log in as a guest from the Login page, selecting your league.  From there go to the division you wish to view.

•  Question 8: How do I view my team schedule?
    Answer: On the division schedule page go to Show Teams and click on your team name.  Team officials, the game schedule, the practice schedule, and venue directions are listed.

•  Question 9: How do I print my team schedule?
    Answer: Use your browser's print function (under the File menu) to print the schedule.

•  Question 1: How do I enter game results if I am a team contact?
    Answer: Log in with your user name and password and click on Report Game Results.

•  Question 2: How do I find out my log in name or password if I forgot it?
    Answer: From the log in page click on the Forgot your Password? link. Enter your email address, and your password will be sent to you.  If you receive the message "Sorry, we found no users with that email address", then it means either that you have not been entered into our database or that your email address was entered incorrectly.  Please contact your League Administrator, Referee Coordinator, or Match Secretary to resolve this. Click here to find out contact information (select your league to view and then scroll down to the list of league officials).  Tell them your name and email address. S/he will check if you just need your email address corrected or if you need to be added as a user.  In either case, you will receive an email with your login name and password.  After that, you can modify your own personal information via the Edit Personal Info page.

•  Question 3: How do I get a password if I have never received one?
    Answer: Please contact your League Administrator, Referee Coordinator, or Match Secretary.  See answer above for how to contact them and what to do.

•  Question 4: Can I access the site from a bookmark?
    Answer: You can bookmark (or save as a Favorite) the MySoccerLeague.com home page or the Login page.  You can also bookmark your View League, Division Schedule, or Team pages on the site.

•  Question 5: How can I tell if there is a problem with my internet connection?
    Answer: Our site has greater than 99% uptime, so if you are having trouble connecting, it is unlikely the site is actually down.  Check to see if you can connect to other web sites, such as Yahoo, Amazon, or Google.  Also, sometimes the Internet itself is slowed down -- e.g., by virus activity, or just a very high number of users.  That can sometimes cause temporary access problems.  In that case, you should simply try again in a few minutes.

•  Question 6: How do I change my user information?
    Answer: Click on "Edit Personal Info" from your User Home page.